Therapist
Susan McGrattan
NCPS
Calm, practical counselling for everyday challenges
Opens BetterHelp in a new tab. There you can look at online therapy options.
Step 1
- Collaborative approach
- Practical coping skills
- Focus on relationships
About Susan
Clients can expect a calm, collaborative space where they are listened to without judgement. Susan believes people know their own lives best and helps them name problems and find practical steps forward. Sessions focus on understanding what’s keeping difficulties going and on building skills to manage day-to-day challenges.
Her background includes work with trauma, addiction, low self-esteem and compassion fatigue, and she also supports people coping with chronic illness, caregiver stress and neurodivergent concerns such as ADHD. Susan uses a mix of approaches to match the issue at hand and the person’s preferences.
Susan holds NCPS, which is shown as NCPS in her details. That credential is part of her presented profile and reflects her professional identity.
When people start, Susan usually begins by exploring current struggles and immediate goals. From there she helps plan practical steps and coping strategies that fit into everyday life. She encourages regular review so the work stays relevant and focused.
Step 2
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
8+ years
Credentials
United Kingdom
Languages
English
Step 3
Therapeutic approaches and how they work online
Acceptance and Commitment Therapy, or ACT, helps people notice painful thoughts and feelings without getting overwhelmed by them. It focuses on values and small actions that build a meaningful life alongside distress. Cognitive Behavioural Therapy, CBT, looks at the link between thoughts, feelings and behaviours and helps people test and change unhelpful patterns to reduce symptoms. Emotionally-Focused Therapy, EFT, concentrates on emotions in the moment and is often used when relationship feelings and attachment issues are central.Finding the right approach is part of the work. The therapist will discuss goals, preferences and what has or hasn’t helped before. Together they will try methods that suit the person and review progress, adjusting the plan as needed so the work stays practical and relevant.
Practical benefits of online therapy can include easier fitting of sessions into a busy week and avoiding travel time. Some people prefer an option that lets them choose quieter surroundings or shorter check-ins on busier days. The original biography does not list which session formats are available, so confirm current options before booking to make sure they fit your routine.
Step 4
Frequently asked questions
What issues does she help with?
Susan supports people facing stress, anxiety, depression and common life changes. Her work also covers trauma, grief, addictions, relationship and intimacy-related difficulties.
How would you describe her therapeutic style?
She takes a collaborative, person-centred approach and adapts methods to each person. Sessions focus on practical steps and building emotional coping tools.
What experience does she bring?
She has eight years of clinical experience working with adults, young people and students on a wide range of concerns.
What credentials and location are listed?
The profile lists NCPS as her credential and shows her location as the United Kingdom.
Which languages are available for sessions?
Sessions are offered in English for local and international clients.
What session formats are offered?
The original biography does not specify session formats; please confirm current session options before booking.
How does pricing work?
Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I begin working with her?
Use the Start Therapy button, complete a short matching questionnaire, and schedule according to therapist availability.
Step 5