Step 1
- Person-centred approach
- Practical coping tools
- Support for ADHD
About Andrea
Andrea Croston is a counsellor who helps people facing stress, anxiety, addiction and trauma. She supports people with low self-esteem, depression, grief and relationship or intimacy-related concerns. Andrea also works with issues such as ADHD, eating and sleeping difficulties, career worries and compassion fatigue. She is listed with the BACP, which is the British Association for Counselling and Psychotherapy.
Andrea describes her work as rooted in person-centred practice. She aims to listen first and follow the person’s lead. That means she treats each person as the expert on their own life and offers practical support as they talk through what matters most.
Andrea’s route into counselling began more than 20 years ago through volunteer roles in charity settings. In September 2022 she completed a Level 4 qualification in counselling and psychotherapy. She has four years’ professional experience in paying roles since gaining that qualification.
Her approach blends several methods alongside person-centred work. She uses Acceptance and Commitment Therapy (ACT), cognitive behavioural techniques, attachment-focused ideas and elements of dialectical behaviour therapy when these suit a person’s goals. Sessions focus on clear, usable steps rather than jargon.
People who prefer a straightforward, non-judgemental style often find this approach calming. Andrea says she keeps learning and developing to stay useful in sessions. Prospective clients should confirm current session options before booking and use the site’s matching steps to begin.
Step 2
Areas of expertise
Additional focus areas
AbandonmentAdoption and foster careAging and geriatric issuesAntisocial personalityAttachment issuesAutism and Asperger SyndromeAvoidant personalityBlended family issuesBody imageCancerCaregiver issues and stressChronic pain, illness, and disabilityCo-morbidityCodependencyCommitment issuesCommunication problemsControl issuesCoping with natural or human-caused disasterDependent personalityDisruptive Mood Dysregulation Disorder (DMDD)DissociationDivorce and separationDomestic violenceDrug and alcohol addictionEating and food-related issuesEmptinessFamily of origin issuesFamily problemsFatherhood issuesFertility issuesFirst responder issuesForgivenessGender dysphoriaGuilt and shameHearing impairedHIV / AIDSHoardingHospice and end-of-life counselingImmigration issuesImpulsivityInfidelityIntellectual disabilityIsolation / lonelinessJealousyLife purposeMen's issuesMidlife crisisVeteran and Armed Forces IssuesMoney and financial issuesMood disordersMulticultural concernsNarcissismObsessions, compulsions, and OCDPanic disorder and panic attacksParanoiaPersonality disordersPhobiasPolyamory / non-monogamous relationshipsPostpartum depressionPost-traumatic stressPregnancy and childbirthPrejudice and discriminationProcess addiction (porn, exercise, gambling)Seasonal Affective Disorder (SAD)Self-harmSelf-loveSex addictionSexual assault and abuseSexual dysfunctionSexualitySmoking / vaping cessationSocial anxiety and phobiaSomatizationTraumatic brain injuryTrichotillomaniaVisually impairedWomen's issuesWorkplace issuesYoung adult issues Therapeutic approaches
Acceptance and Commitment Therapy (ACT)Attachment-Based TherapyClient-Centered TherapyCognitive Behavioral Therapy (CBT)Dialectical Behavior Therapy (DBT)Emotionally-Focused Therapy (EFT)Existential TherapyGottman MethodImago Relationship TherapyJungian TherapyMindfulness TherapyMotivational InterviewingNarrative TherapyPsychodynamic TherapySolution-Focused TherapySomatic TherapyTrauma-Focused TherapyInternal Family SystemsSystemic Therapy
Credentials
United Kingdom
Step 3
How Andrea’s approaches translate to online therapy
Andrea often draws on Acceptance and Commitment Therapy (ACT) in sessions. ACT focuses on identifying personal values and taking small, value-led actions despite difficult thoughts or feelings, which can help with anxiety, depression and stress. Attachment-Based Therapy ideas also appear in her work; these focus on how early relationships shape current patterns and help when people want to change how they connect with others.
She also uses client-centred principles, which means the person’s own experience guides what happens in a session. The therapist and client decide together which methods to try, so the approach is adapted to goals and preferences in a collaborative way.
Online therapy can make it easier to fit counselling into everyday life, for example by removing travel time or allowing shorter check-ins between commitments. Because the biography does not list specific session formats, confirm the available options before booking so you know whether video or phone sessions are offered. The therapist will work with the client to choose a format and approach that fits their needs and routines.Step 4
Frequently asked questions
What kinds of problems does Andrea work with?
She supports a wide range of concerns including stress, anxiety, addictions, trauma, self-esteem and depression. Additional areas include ADHD, grief, relationship and intimacy-related issues, eating and sleeping difficulties, career stress and compassion fatigue.
How would she describe her therapeutic style?
Her practice is primarily person-centred, which means she listens and follows the client’s lead. She combines this with practical approaches such as ACT, CBT and DBT techniques when helpful.
What experience does she bring?
Andrea has over 20 years of voluntary work in charity settings and four years of professional experience since completing her Level 4 counselling and psychotherapy qualification in 2022.
What credential does Andrea hold and where is she based?
She is associated with the BACP, the British Association for Counselling and Psychotherapy, and practises in the United Kingdom.
Can I work with her if I live abroad or prefer English?
Sessions are offered in English and she accepts international clients according to the profile information.
What session formats are available?
The biography does not specify session formats. Please confirm the current session options before booking so you know whether phone, video or face-to-face is possible.
How are fees handled?
Costs vary with location and therapist availability, and sessions use a subscription model that can be cancelled at any time.
How do I start working with Andrea?
Use the Start Therapy button, complete a short matching questionnaire, and then schedule according to therapist availability.
Step 5
Your next step
If this is for you
- Check that the location and registration details fit where you live.
- Write down one or two things you want to talk about.
- Take your time. You can read other profiles first.
If you are helping someone
- Read this page together, at a pace that suits them.
- Ask what they think about this therapist.
- Let the person make the choice.
